Terms and Conditions
Effective Date: January 1, 2025
1. Scope of Services
Royoltech Solutions provides software development, e-commerce platforms, data science consulting, and IoT solutions. The specific deliverables for each project will be outlined in a separate Statement of Work (SOW) or Service Level Agreement (SLA) signed by both parties.
2. Intellectual Property
Upon full payment, the Client shall own the intellectual property rights to the final custom software or website developed. Royoltech retains ownership of any pre-existing code, libraries, or tools used during development, granting the Client a non-exclusive license to use them within the project.
3. Payment Terms
As part of our commitment to 'Convenient Fees', payment schedules are typically milestone-based. A non-refundable deposit is required to commence work. All prices are subject to Kenyan statutory taxes (VAT) unless otherwise stated.
4. Client Obligations
Clients are responsible for providing necessary content, API access, and feedback in a timely manner. Delays in providing these materials may result in project timeline shifts and additional costs.
5. Liability & Force Majeure
Royoltech shall not be liable for any indirect or consequential loss, including loss of profits or data. We are not responsible for delays caused by external factors such as national grid outages, global cloud provider downtime, or acts of God (Force Majeure).
6. Dispute Resolution
These terms are governed by the laws of the Republic of Kenya. Any disputes shall first be attempted to be resolved through amicable mediation. If unresolved, the dispute shall be referred to the Nairobi Centre for International Arbitration (NCIA).
By engaging Royoltech Solutions for your project, you agree to be bound by these terms. We reserve the right to update these terms at any time to reflect changes in our services or Kenyan law.